1. Scope
This Policy explains how Palm Harbor Homes (“we,” “us,” “our”) collects, uses, and shares personal information when you visit michaelwillishomes.com, submit forms, call us, or otherwise interact with our services (the “Services”).
2. Information We Collect
A. You Provide
- Contact details (name, email, phone, city/state).
- Project interests (home models, budget ranges, timeline, messages).
- Communications (emails, calls, form submissions).
B. Automatically Collected
- Device/usage data: IP, browser, pages viewed, timestamps, referrers.
- Cookies/pixels/tags used for performance and measurement (see Cookies).
C. From Third Parties
- Lead sources and ad/analytics partners (e.g., Google, Meta) providing campaign and audience insights.
3. How We Use Information
- Provide, maintain, and improve the Services;
- Respond to inquiries, schedule consultations, and deliver quotes;
- Personalize communications and recommendations;
- Measure traffic and ad performance; debug and secure the Services;
- Comply with law and enforce our Terms.
4. How We Share Information
- Service providers (hosting, CRM, email/SMS, analytics, support) under confidentiality obligations;
- Advertising/analytics partners to deliver and measure ads (see Section 5);
- Business transfers in a merger, acquisition, or sale;
- Legal when required by law or to protect rights and safety.
5. Advertising & Analytics
Partners (e.g., Google Analytics/Ads, Meta) may use cookies or similar tech to collect information about your interactions with our Services and other sites to deliver, measure, and improve ads, including interest-based ads. See partner privacy pages for controls.
6. Cookies & Tracking
- Essential – core features (forms, navigation).
- Performance/Analytics – traffic and feature improvement.
- Advertising – relevant ads and frequency capping.
Controls: Most browsers let you block/delete cookies. Blocking may impact functionality.
7. Your Choices & Rights
- Marketing: Unsubscribe via email links or contact us.
- Ad Preferences: Adjust browser/device settings and partner tools.
- Access/Deletion: Where applicable, request via [email protected] (subject line:
Privacy Request).
California & similar U.S. state disclosures: Residents may have rights to know, access, correct, delete, and opt-out of certain “sharing” for cross-context behavioral advertising. We do not knowingly sell personal information for monetary consideration.
8. Security
We implement reasonable administrative, technical, and physical safeguards; however, no method is fully secure.
9. Retention
We retain information as needed to provide Services, meet legal obligations, resolve disputes, and enforce agreements.
10. Children
Our Services are not directed to children under 13, and we do not knowingly collect data from them.
11. International Users
Our Services are intended for U.S. use. If you access them from elsewhere, you consent to processing in the U.S.
12. Changes
We may update this Policy periodically. The Effective date indicates the latest revision. Material updates will be posted here.
13. Contact
Contact Palm Harbor Homes
Phone: (512) 988-1828
Email: [email protected]
Website: michaelwillishomes.com
This Policy is general information and not legal advice. Consider attorney review before publishing.